Privacy Policy

We at Claimfriendy Private Limited take your data privacy very seriously and are committed to protect your personal information provided to us and ensure your right to privacy. Our privacy policy is applicable for the website domain address we use and its subdomains. Please read the privacy policy carefully and understand them well before sharing any of your personal information and start using our services. In case of any disagreement with our privacy policy, please stop using our website and in case you have any suggestions or abjections please write to us at [email protected].

The Information We Collect

While registering on our platform and using our range of services you may require to provide us certain personal information which we use purely to enable us help you with our services. We don’t share any of the information provided by you for any other purpose. We understand that the information provided by you is true to its nature, and you have complete legitimate authority to share the same with us. These data may depend on the context of usage and purpose and may include but certainly not limited to the following.

Your personal details like name, address, id proof, phone numbers, email address, date of birth, date of anniversary and details of family members.

Your asset details like that of vehicle details, property details, electronic gadget details and your IP address, redirecting URLs, cookie identifiers, your IMEI and your device geolocation. We collect device details and IP purely for our internal data security purpose

Any document, images or video that may be relevant for the services under the scope.

Your social media details like your username while you are registering through social media accounts or email accounts.

Your medical records, your nominees and other details which may be required to help you with our services.

Any other information required for our services that may be asked as and when required.

Usage of Data Obtained

• We use all the information provided by you only for the legitimate scope of service offered to you through our online platform
• We share your information in strict adherence with applicable laws and agreement between us.
• We understand that you have given us the legitimate authorization to share the relevant information further to the concerned authority including but not limited to insurance companies and other service providers that may turn related to your desired services and assistance.
• The information provided by you may be used for your logon purpose, to communicate with third parties that may be required for the services under scope.
• We may accept or reject the data and documents provided by you in case it breaches our system security policies and if it attracts any malware or viral threat to our software application or server.
• We may refer your feedback and case study for our internal training purpose and to give valid references about our services.
• We will keep your sensitive information like name, contact details, age, financial or asset details except for the purpose of facilitating services through third parties including but not limited to insurance companies.
• Our online platform is equipped with advanced level of data security systems to ensure the data privacy and security. Our fireball systems applied on server ensure the complete encryption to avoid data infringement.
• We don’t share any of the information provided by you to any marketing agency or any other organization not relevant to our scope of services through online or offline mode.
• We keep your information in our records till the time it serves the purpose of our services or maximum for the period of two years from your registration on our platform or once you buy our subscription and discard the user account unless you renew your subscription.