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Follow one claim through ClaimFriendy's engines: a ₹1,00,000 hospital bill lands; the Arogya and Lekha engines score the case and approve ₹96,400 for financing; the hospital is paid the same day, before discharge; the insurer settles ₹1,00,000 to the patient in 30 days; only then does the patient repay ClaimFriendy and the cycle closes. Patient fees: ₹0.

A ₹1,00,000hospital bill just landed.

Treatment is cleared. The hospital wants payment now. Scroll to watch what happens when ClaimFriendy is on the case.

See the full engineContact us

01our products

Three rails,one engine

Bridge, Express, and Assist each solve a distinct problem, and together they cover the full spectrum of healthcare finance and claims.

Friendy Bridge

Reimbursement finance for non-network hospitals

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Friendy Express

Fast-track discharge financing

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Friendy Assist

End-to-end claims & policy support

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AI scoring · Medical appraisal · On-ground follow-through

Arogya Engine: Turns a messy file into a clean case; Understands the case, not just the words; Judges whether admission is warranted; Decodes the policy line by line; Checks the clock on every rule. The engine recommends. A person decides. Every verdict carries its reasoning and a full audit trail. No authorisation goes out without a human behind it. Lekha Engine: It reads the file, not just the bill; Pre-auth versus discharge, line by line; Every rupee is made to prove itself. The deduction chain, in the order the industry actually applies it: Non-payables → Room-rent proportionate → Co-pay → Deductible → Sum-insured ceiling → Returns & discounts. Struck in sequence, because the sequence is what decides the number. Get the order wrong and you're off by lakhs. AI recommends. The human decides. Every figure lands with its reasoning attached, in sanction-letter form. The engine carries the arithmetic. The person carries the signature.

02 · inside the engines

Two AI enginesrun every claim.

Arogya rules at admission. Lekha rules at discharge. Watch them work.

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03the problem

Reimbursement, the old wayA three-month maze

Discharge, a shock bill, a hospital off your insurer’s panel, a mountain of documents, then months of queries, resubmissions and rejections. Here’s the journey ClaimFriendy was built to fix.

A shock bill at discharge, at a hospital off your insurer's panel.

Bridge settles the eligible bill upfront, so treatment proceeds at the hospital you chose.

A mountain of documents, where one missing page restarts the queue.

Assist prepares a complete, QC'd claim file, submission-ready the first time.

Months of queries, resubmissions and rejections.

Every insurer query answered for you, and the claim tracked to settlement.

Cleared for discharge, still waiting on paperwork.

Express bridges the gap, so you go home the same day.

04the record so far

Care first.The claim follows.

Hospitals onboarded, claims managed and lives touched, the same engine, case after case, with nothing charged to the patient.

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Hospitals Onboarded
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Patient Fees
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Claims Managed
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Lives Touched

05why claimfriendy

Healthcare claims,finally made simple

No panel constraints

Get treated at the hospital you trust, even if it's not on your insurer's panel. Bridge covers non-network admissions so patients aren't forced to compromise.

Same-day discharge

Patients cleared for discharge no longer wait for insurance paperwork. Express bridges the gap so they go home the same day, and the bed is freed immediately for the next patient.

Zero paperwork stress

Assist handles policy decoding, document QC, query responses, and tracks your claim until settlement, so you focus on recovery, not paperwork.

06who is it for

Built for hospitalsand policyholders

Hospitals

Turn claim bottlenecks into a growth lever.

  • Retain non-network patients with a near-cashless experience via Bridge

  • Enable same-day discharge for cleared patients via Express

  • Reduce claim chaos with document QC and tracking via Assist

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Policyholders

Your claim, explained, supported and funded.

  • Get treated at your preferred hospital even if it's not on the panel

  • Understand your coverage clearly before committing to treatment

  • Zero fees: costs are covered through partner hospitals

Get help

get started

Treatment can't wait.Neither should your claim.

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or call +91 11 4990 1356